computer applications. Though business writing what is a modern font has become less formal over time, you should still take great care that your letters content is clear and that you have proofread it carefully. The passive voice can make your writing ambiguous or impersonal. Then tell them when you can get the order to them. Be persuasive in your letter. I would like to apply for a position as an entry-level programmer at the center. Eno: Enclosed is the final report on our installment of pollution control equipment at Eastern Chemical Company, which we send with Easterns Permission. In an optional second paragraph, you might include a summary of the information you are sending. At the bottom of the business letter, include your name, job title, and contact information so the recipient can get back to you. Skip the industry jargon and instead choose lively, active words to hold your reader's attention. A courteous complaint might read: I am disappointed with the construction of your sunglasses, and I plan to take my business elsewhere in the future. Writing that is too formal can alienate readers, and an attempt to be overly casual may come across as insincere or unprofessional. If the letter is extremely important and/or time-sensitive, consider having it delivered by courier. Thank the person for their feedback (it will make him or her feel important) and apologize for the service. Letters are written by people to people. I understand that Taylor produces both in-house and customer documentation. By using this service, some information may be shared with. Sometimes a second pair of eyes can help you catch errors or awkward wording you may not have noticed. Locker, Kitty and Donna Kienzer.